Privacy Policy
Last updated: February 9, 2026
1. Introduction
tryclawbot.com ("Service") is operated by OpenClaw ("we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using the Service, you consent to the practices described here.
2. Data We Collect
We collect the following types of information:
Account Information
- Name and email address (provided via Google OAuth sign-in).
- Profile picture URL from your Google account.
Bot & Instance Data
- Telegram bot tokens you provide to connect your bots.
- Configuration settings for your chatbot instances.
- Knowledge base documents you upload to customize bot responses.
Usage Data
- Log data such as IP address, browser type, and pages visited.
- Bot usage metrics (message counts, active users).
Payment Data
- Payment information is processed by our third-party payment provider. We do not store your full credit card details.
3. How We Use Your Data
- To provide, maintain, and improve the Service.
- To authenticate your identity and manage your account.
- To process payments and manage subscriptions.
- To send important notifications about the Service (e.g., downtime, billing).
- To respond to support requests.
- To detect and prevent fraud or abuse.
4. Third-Party Services
We rely on the following third-party services to operate:
Google OAuth
TryClawBot uses Google OAuth to collect your email and profile information for the sole purpose of identifying you as a user and managing your AI server instances. We do not share your Google data with any third parties. Your data is stored securely in our database and is used only to provide our core services.
AI Providers
We use third-party AI models to generate chatbot responses. Conversation data may be sent to these providers for processing. We select providers that offer appropriate data handling and do not use your data to train their models.
Telegram
Your bot operates on the Telegram platform. Messages sent to and from your bot pass through Telegram's infrastructure. Refer to Telegram's Privacy Policy for details on how they handle data.
5. Cookies
We use essential cookies to keep you signed in and maintain your session. We may also use analytics cookies to understand how the Service is used. You can disable cookies in your browser settings, but some features of the Service may not function properly.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).
7. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing of your data.
- Export your data in a portable format.
To exercise any of these rights, contact us at support@tryclawbot.com.
9. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions or concerns about this Privacy Policy, contact us at support@tryclawbot.com.